Next, click on the Select button next to External Wallet Address to transfer funds to an external wallet. First is that the platform does not delete all of your data stored on its servers instantly when you delete your account. According to Crypto.com, they do this to “comply with legal and compliance obligations” as outlined on their Privacy Policy page. If you’re looking to delete your account on Crypto.com, there are some things you should know before going about the process of actually terminating your account.
- But first, you must take a photo of yourself holding a handwritten piece of paper.
- If you need any assistance, don‘t hesitate to reach out to Crypto.com‘s 24/7 support.
- Once you’re logged in, click on your username in the top right corner of the page and select “Account Settings” from the dropdown menu.
- As we’ve outlined, the process requires a meticulous approach – from withdrawing all your funds, ensuring there are no pending transactions, to following the specified procedure for account closure.
- Over time, these non-discounted fees can seriously eat into trading profits.
- Deleting your Crypto.com account is a serious decision that should be taken carefully.
- Crypto.com will keep some of your personal information for a minimum of five years since it is legally required for compliance obligations.
Cardano Warns of $0.50 Dip as Whales Dump 120M ADA
In conclusion, the step to close your Crypto.com account is a significant one, which is why ensuring that it’s done correctly can set a positive tone for your future crypto endeavors. Ensure a secure and efficient transfer of your digital assets from Crypto.com to your new platform or a secure wallet. Here’s a comprehensive guide on how to close your Crypto.com account while ensuring all your assets are securely withdrawn, brought to you by The Crypto Basic. Once you are sure you want to close the account and have brought your balance to 0, feel free to get in touch with us via the In-App chat option or the web chat. If you find email communication more convenient, feel free to contact us at chat.crypto.com using the relevant topic.
In the body of your email, be sure to include your full name, email address, and the reason why you’re deleting your account. You can also include any other relevant information that you think might be helpful. The first thing you’ll need to do before deleting your account is to withdraw any crypto or fiat currency that you have stored on the platform. To do this, simply go to the “Withdraw” page on Crypto.com by tapping the home screen, then “Crypto Wallet”, then “Transfer”, and finally, “Withdraw”. Phemex is a cryptocurrency derivatives exchange that offers spot and futures trading with up to 100x leverage. It has some of the lowest fees in the industry and does not require KYC for trading crypto futures.
- Please refer to How does the $50 close account fee work for my Crypto.com Visa Card for more information about the cancellation process and fee for your Crypto.com Visa Card.
- Closing your account means you won’t be able to recover any trade or personal information.
- Instead, you must make a new account and complete the KYC (Know Your Customer) verification process again.
- We will not be able to reactivate your account after it has been closed.
- Unlike Crypto.com’s debit cards, the BlcokFi credit card has no staking requirements and offered unlimited 2% cashback in many different crypto assets of your choosing.
XRP Dodges $0.50 as Data Reveals It Trades at a 300% Premium, Showing More Resilience Than Its Historical Performance
Unlike Crypto.com’s debit cards, the BlcokFi credit card has no staking requirements and offered unlimited 2% cashback in many different crypto assets of your choosing. To delete your account on the Crypto.com Exchange, you simply need to send an email to the Crypto.com support team stating why you wish to delete your account permanently. Unlike some other Centralized exchanges in the crypto space where you can simply delete or close your account at the click of a button, the process of deleting an account on Crypto.com is a bit different.
How To Remain Compliant With Data Privacy Regulators When You Are In the Crypto Industry
Crypto.com support will verify your identity using the photo and process your account closure. If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again. Now that you understand the conditions attached to deleting your account on Crypto.com, below is a step-by-step guide on how to properly delete/deactivate your account on the platform.
If you need any assistance, don‘t hesitate to reach out to Crypto.com‘s 24/7 support. Crypto.com will keep some of white label crypto exchange software an innovative solution for budding entrepreneurs your personal information for a minimum of five years since it is legally required for compliance obligations. From the card details page, you’ll see an option to “Freeze” your card.
Guide: How To Close A Crypto.com Account
Some notable alternatives include Coinbase, known for its user-friendly interface, Binance, recognized for its low trading fees, and Kraken, which boasts a wide array of supported cryptocurrencies. Before taking the step to close your Crypto.com account, it’s prudent to explore other platforms that might better suit your cryptocurrency trading and investment needs. You will need to first contact crypto support team to help you with the withdrawal process before deleting your Crypto.com account. For example, if you’ve created a Crypto.com account using “”, use “” to email By following the steps outlined in this article and understanding the potential consequences, you can delete your Crypto.com account and take control of your personal data. Make sure you’re sure about deleting your account and click the “Close Account” button.
How to close your Crypto.com Exchange account
Otherwise, you can spend the remaining balance of the Visa card, and then you won’t be charged a fee. After receiving confirmation that your crypto account has been closed, you can now delete crypto apps from your iPhone or Android device. After you’ve sent the email requesting to delete your Crypto.com account, you will need to wait for a response from the arbitrage trading tutorial and strategies 2020 support team.
The withdrawal process will typically take 30 to 60 minutes to complete. If your photo is rejected, you need to take another one and send it to again. To do so, hold the piece of paper using one hand and take a photo of yourself. Finally, email your self-verification photo attached to email protected using your registered Crypto.com account email address. Recent upheavals after mass account lockouts revealed weaknesses in Crypto.com‘s account security architecture according to cybersecurity experts.
Top XRPL Developer Predicts XRP Price If Bitcoin Hits $250K
If you have remaining cryptocurrency balances, you need to transfer them to another exchange. Deleting your Crypto.com account is a serious decision that should be taken carefully. Make sure you understand the process and any potential consequences before you proceed.
After you’ve written down your name, date, and “Crypto.com” on a piece of paper, you need to take a photo of yourself holding it. For example, if you’ve created an account using “”, you need to use “” to send the email to Crypto.com as well. Otherwise, the Crypto.com support team won’t be able to track your account and close it. The Crypto.com support team will assist you in processing the withdrawals. Before you do, make sure you understand the process and any potential consequences.
Crypto.com received over 100 million requests across online/support channels in Jan 2023 – overwhelming systems. Unlike platforms catering to active crypto traders, Crypto.com currently lacks features like customized reporting, API access, dedicated desktop platform, and more – limiting functionality. However, amid rising competition from platforms like Coinbase, Binance, Gemini, and FTX, an increasing number the hidden costs of bitcoin mining 2021 of users are now exploring alternatives – leading to growing account closures.
You are welcome to use our services again by signing up as a new user. However, you cannot reactivate your previous account after it has been closed. Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.
Closing your account means you won’t be able to recover any trade or personal information. They will usually respond to your request within hours via your registered email address. Any new accounts you create will not be eligible for any promotional offers. You must withdraw all the funds from your Crypto.com App and Crypto.com Exchange account to close them.
